DELIVERY CHARGES to the UK
small parcels that will go through the letterbox will be sent Royal Mail and incur a charge of £2.50 + VAT = £3.00
Larger Parcels with a value of less than £40.00 will be sent Royal Mail and incur a cost of £3.00 + VAT = £3.60
Parcels with a value of more than £40.00 will be carriage free
You will be emailed when and how despatched
All delivery queries must be received within 7 days of notification of despatch
Orders will be sent Royal Mail or Courier.
Off the shelf Orders will be despatched next posting day,
made to order can take up to 7 working days most orders are delivered within 4 or 5 days
DELIVERY OUTSIDE THE UK
We deliver worldwide, delivery prices will be generated in checkout when you enter shipping country, if your country is not listed please contact us, deliveries to Europe can take 7 days to the Rest of the World up to14 days
LATE DELIVERIES If an item is dispatched by royal mail, we are unable to trace it once it has been dispatched, we are notified when it has been delivered. Couriers we can track.
Royal Mail say that 90% of first class items get there next day. If you don't receive your item within a few days experience has shown that it is most likely to be with a neighbour or at the local post office. In the unlikely event that it hasn't arrived within 7 working days, please email us stating that you have not received it and we will make enquiries. Please note Royal Mail do not classify items as lost until 15 working days have passed, and therefore we are unable to send replacements out before 15 working days.
Having said this we must congratulate Royal Mail when we say they have not lost any of our parcels in ten years of online trading. which cannot be said for UK Mail which we did briefly try.
OUT OF STOCK
If we are out of stock of any items we will inform you and give you an expected delivery date